POLICIES & GUIDELINES

1. BOOKING

• * Online booking is available 24/7. Your appointment will only be confirmed once you receive an SMS confirmation from us.
• * A deposit is required for groups of 3 or more. Please call us at (403) 275 2505

2. CHANGE OR CANCEL

• * If you need to reschedule or cancel, please call us at (403) 275 2505 as soon as possible

3. LATE OR NO-SHOW

• * If you are more than 15 minutes late without notice, your appointment will be cancelled.
• * If you fail to show up without any notification, a deposit will be required to rebook.

4. SERVICES

Please ensure you book the correct service, as we cannot guarantee availability for last-minute changes.

Here is how to choose the correct service:

Manicure - For natural nails (cuticle care + polish or shellac).

Book under: Manicure

New Set - For new artificial nails (Acrylic, Dip, Bio Gel, Gel-X, etc.)

Book under: Nail Enhancement > New Set

Nail Fill - For filling grown-out artificial nails

Book under: Nail Enhancement > Fill

• * If you have special requests (eg: nail art), please include them in the notes section when booking, as additional time may be needed

5. WARRANTY POLICY

We Care about Your Experience

Your satisfaction is our priority.

While we do not offer refunds for completed services, we are happy to provide complimentary adjustment within 3 days of services.

Thank you for your trust and understanding